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Privacy Policy

Effective date: 2 January 2026

This Privacy Policy explains how Next Step ADHD Coaching (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website and/or book coaching services with us.

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We are committed to complying with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act. 

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Next Step ADHD Coaching is the data controller for the purposes of the EU General Data Protection Regulation (GDPR).

1. information we collect

We may collect the following categories of personal data:

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a. Information you provide directly

  • Name

  • Email address

  • Phone number (if provided)

  • Booking details

  • Any information you submit when contacting us or booking services

 

b. Information collected automatically

  • Cookies and usage data (IP address, browser type, pages visited, etc.)

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c. Payment information
We do not store your full payment details. Payments are processed securely by third-party payment providers such as Adyen (and/or PayPal, if applicable).

2. How we use your information

We use your personal data to:

  • Provide coaching services and respond to enquiries

  • Send booking confirmations, service updates, and related communications

  • Improve our website and services

  • Send marketing communications only where you have given consent

  • Comply with legal obligations

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Lawful basis for processing:

We process personal data based on one or more of the following:

  • Performance of a contract (e.g. delivering coaching services)

  • Your consent (where required)

  • Our legitimate interests (e.g. operating and improving our services)

3. Cookies & tracking

We use cookies to:​

  • Ensure the website functions correctly

  • Analyse website usage

  • Improve your experience

 

​Cookie preferences can be managed through our cookie banner and adjusted at any time via your browser settings.

For more detailed information, please refer to our Cookie Policy.

4. Who we share your data with

We may share personal data with trusted service providers who help us operate our business, such as:

  • Website hosting and booking systems

  • Payment processors

We do not sell or rent your personal information. We may disclose data where required by law or regulation.

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International data transfers
Some of our trusted service providers may process personal data outside the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data.

5. Data storage & retention

We retain personal data only for as long as necessary to provide our services, comply with legal and accounting obligations, or resolve disputes.

For example, booking and contact records are typically retained for up to 7 years for accounting and compliance purposes, unless a longer retention period is required by law.

6. Coaching sessions & sensitive information

Coaching sessions may involve the discussion of personal or sensitive topics. We do not record coaching sessions unless explicitly agreed in advance.

Any notes taken are minimal, stored securely, and used solely for the purpose of providing coaching services.

7. Your rights under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (where processing is based on consent)

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To exercise these rights, contact us at info@nextstepadhdcoaching.com

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You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe your data has been mishandled.

 Data Protection Commission | Contact us

8. Withdrawing consent

If you have opted in to marketing communications, you may unsubscribe at any time using the link in our emails or by contacting info@nextstepadhdcoaching.com 

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect when published.

10. contact

Business name: Next Step ADHD Coaching

Email: info@nextstepadhdcoaching.com

Location: Dublin 7, Ireland

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